Jeff Russakow, Yahoo! Inc. EVP for Customer Advocacy, will participate in the IOS President?s Panel I, ?Business Innovation: What do Customers Want?? along with global executives from Philippine Airlines, SPi Global, Aetna, and Royal Dutch Shell, and others. Russakow will also be among the panelists for the reakout session, ?Grappling with the Social Marketing Explosion,? joining executives from ABS-CBN, Aegis Limited, Ogilvy Public Relations Worldwide, and Multiply.
As an executive at Yahoo!, Russakow handles the company?s customer support functions including consumer care, small business, advertiser operations, and search network quality. He also drives the company?s initiatives to continually enhance the Yahoo! consumer, advertiser, and publisher experience.
He holds a bachelor?s degree in mechanical engineering from Princeton University, and master?s and PhD degrees in mechanical engineering from Stanford University. Dr. Russakow will have compelling insights for delegates.
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